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The Hipmunk Guide to Free Hotel Wi-Fi

Free Hotel Wi-Fi

Wi-Fi has become an amenity that guests expect from the hotels where they choose to stay. We asked our Twitter fans what they think of free Wi-Fi and they spoke loud and clear. Perhaps Susan Breslow ‏(@susanbreslow) said it best: ‘Hotel wi-fi is essential. Free wins loyalty and cred.’ But according to a review of Hipmunk’s hotel database, only 70 percent of U.S. hotels offer free Wi-Fi. Another 27 percent don’t offer Wi-Fi at all (what?!?!). And the last 3 percent offer Wi-Fi for a fee.

So how do you ensure you always have Wi-Fi free of charge? Easy. Read the Hipmunk guide to free hotel Wi-Fi below.

Know Where to Go

We tapped our hotels database to identify the U.S. cities with the highest percentage of free Wi-Fi.

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Avoid Luxury Hotels

Believe it or not, you really don’t get what you pay for when it comes to expected amenities at luxury hotels. According to our data, more expensive hotels are much more likely to charge for Wi-Fi than moderate and budget hotels (this is also true of other amenities like free breakfast). True, the reasoning is that the fewer users on a server, the higher the quality (read: speed) of WiFi a luxury hotel is able to offer their guests. The problem is that as free hotel Wi-Fi becomes ubiquitous in American society, having to pay for it as an amenity at a luxury hotel seems ridiculous. “Paid WiFi is like asking to pay for towels,” said @Made_By_Hugo. “(I) don’t like to be nickel-and-dimed; just want a simple price.”

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Use the Best Search Tools

When you search for hotels on Hipmunk, hotels offering free Wi-Fi are clearly marked with a “free Wi-Fi” icon.

Join Loyalty Programs

While free hotel Wi-Fi may earn a guest’s loyalty, hotel management has ironically discovered that they can withhold free Wi-Fi and other amenities to encourage travelers to join their loyalty programs. Here’s a cheat sheet of some popular hotel chains offering free Wi-Fi as part of their rewards programs and what level you need to attain to get the perk.

Hotel GroupLevel
Marriott (participating hotels when you book direct)Member
Hilton (participating hotels when you book direct)Diamond (premium Wi-Fi)Blue, Silver, Gold (standard Wi-Fi)
HyattGold Passport Diamond, Platinum (premium Wi-Fi)All guests (standard)
LoewsAll guests


Sign Up for a Credit Card That Offers Wi-Fi Perks

Right now American Express dominates this area. Here’s the rundown on which American Express cards offer Wi-Fi perks.

American Express Credit CardWi-Fi Perks
The Starwood Preferred Guest Credit Card from American ExpressFree in-room Wi-Fi at participating Starwood Hotels when booked directly
Free unlimited Wi-Fi at more than a million Boingo hotspots around the world
American Express PlatinumFree in-room Wi-Fi at participating Fine Hotels
Free unlimited Wi-Fi at more than a million Boingo hotspots around the world
Hilton HHonors Card from American ExpressSpend $20,000 in eligible purchases on your Card in a calendar year and you can earn HHonors Gold status through the end of the next calendar year. Gold status gets you complimentary in-room hi-speed Wi-Fi at participating Hilton hotels among other perks.
Hilton HHonors Surpass Card from American ExpressThis card gives you automatic Hilton Gold status, which offers free hi-speed Wi-Fi and participating Hilton hotels

The Starwood Preferred Guest card offers complimentary in-room premium internet access while staying in participating SPG hotels and free unlimited Wi-Fi on up to four devices at more than a million Boingo hotspots around the world (after enrolment).

Make the Best of a Bad Situation

If you find yourself at a hotel that charges for Wi-Fi, take a look at the other available networks in your Wi-Fi settings. If you’re in a business district or touristy area full of hotels, you just might find an open and free Wi-Fi network to connect to.

Do you have tips that we didn’t cover? Tweet ‘em @thehipmunk or share them in the comments section.


This post was posted by “TheHipmunk” on Hipmunk’s Tailwind blog on August 19, 2015.